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Salary data for country: Burkina Faso
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Salary for position Call Operator in Burkina Faso

Gross salary in Burkina Faso is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
117K - 348K CFA
10% earn less lthan 117K CFA
10% earns more than 348K CFA
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Operator position in the Burkina Faso earn between 117,198 CFA and 347,688 CFA monthly gross.

10% of employees earn less than 117,198 CFA and 10% of people earn more than 347,688 CFA.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Call Operator typically do

  • Answering incoming calls and providing information about services to interested customers.
  • Handling customer inquiries and resolving complaints related to services.
  • Conducting outbound calls for service promotion and sales.
  • Maintaining accurate records of customer interactions and transactions.
  • Compiling and managing statistics on call volumes and service requests.
  • Collaborating with team members to improve service delivery and customer satisfaction.
  • Utilizing CRM software to track customer interactions and follow up on leads.
  • Providing feedback to management regarding customer trends and service issues.
  • Ensuring compliance with company policies and procedures during all customer interactions.
  • Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

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Position Call Operator in the labour market

In the salary ranking,
the job position takes

557. place

Women representation in position

n/a

Average age of respondent by position

n/a

703. place

Secretary

Administration

Salary group 1

65,854 - 169,658 CFA

558. place

Lathe operator

Mechanical Engineering

Salary group 2

149,106 - 304,471 CFA

557. place

Call Operator

Customer Support

Salary group 2

117,198 - 347,688 CFA

556. place

Maintenance Worker

Service Industries

Salary group 2

128,196 - 333,076 CFA

1. place

Chief Executive Officer

Top Management

Salary group 3

357,176 - 1,781,414 CFA

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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Call Operator.

The total gross salary for the position Call Operator ranges between 178 CFA and 1,053 CFA per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Call Operator have a total gross salary of at least 347,688 CFA per month.

10% of the highest-earning employees in this position have a total gross salary higher than 347,688 CFA per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 117,198 CFA per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Call Operator earns 226,583 CFA per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Call Operator, we currently have less than 20 verified respondents collected.