Management

Salary for position Head of Customer Support in Sri Lanka

Gross salary in Sri Lanka is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

43K - 171K LKR

10% earn less lthan 43K LKR

10% earns more than 171K LKR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the Sri Lanka earn between 42,656 LKR and 170,928 LKR monthly gross.

10% of employees earn less than 42,656 LKR and 10% of people earn more than 170,928 LKR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

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What kind of work does Head of Customer Support typically do

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support in the labour market

In the salary ranking,
the job position takes

198. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

HR Assistant

Human Resources

21,584 - 48,044 LKR

199. place

Car Wash Worker

Service Industries

78,239 - 129,280 LKR

198. place

Head of Customer Support

Management

42,656 - 170,928 LKR

197. place

Product Marketing Manager

Commerce

56,976 - 157,353 LKR

1. place

DevOps Engineer

Information Technology

131,551 - 704,708 LKR

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Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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