Management

Head of Customer Support

Gross salary in Nigeria is

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80% of people earn:

1.6M - 7.8M NGN

10% earn less lthan 1.6M NGN

10% earns more than 7.8M NGN

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the Nigeria earn between 1,604,088 NGN and 7,844,424 NGN annually gross.

10% of employees earn less than 1,604,088 NGN and 10% of people earn more than 7,844,424 NGN.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

209. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Nursery School Teacher Assistant

Education, Science & Research

1,066,860 - 2,365,572 NGN

210. place

Transport manager

Management

1,992,864 - 7,256,148 NGN

209. place

Head of Customer Support

Management

1,604,088 - 7,844,424 NGN

208. place

Diversity, Equity and Inclusion Manager

Administration

2,942,496 - 5,966,484 NGN

1. place

Software Engineer

Information Technology

5,560,668 - 32,283,624 NGN

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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