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Are you working in the position of Helpdesk Operator? Are you wondering how your salary compares to others?

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Description of job position

  • Connecting telephone calls.
  • Operating telephone and fax lines.
  • Providing information about the services of the company over the telephone.
  • Providing technical support and solving specific customer problems over the telephone or online.
  • Handling claims and special requirements from customers.
  • Keeping records on customer requirements and claims of provided services.