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Salary data for country: Hong Kong
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Customer Support

Salary for position Customer Support Specialist in Hong Kong

Gross salary in Hong Kong is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
16K - 30K USD
10% earn less lthan 16K USD
10% earns more than 30K USD
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer Support Specialist position in the Hong Kong earn between 15,593 USD and 29,587 USD annually gross.

10% of employees earn less than 15,593 USD and 10% of people earn more than 29,587 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Customer Support Specialist typically do

  • Communication with the client - via telephone, e-mail, chat (also in a foreign language)
  • Giving information
  • Analysing and solving the needs and problems of the client
  • Work with the internal system of the company

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Customer Support Specialist in the labour market

In the salary ranking,
the job position takes

499. place

Women representation in position

n/a

Average age of respondent by position

n/a

703. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

7,713 - 18,342 USD

500. place

Fire Officer

Security & Protection

Salary group 2

14,350 - 31,179 USD

499. place

Customer Support Specialist

Customer Support

Salary group 2

15,593 - 29,587 USD

498. place

Technical Staff

Technology, Development

Salary group 2

16,402 - 28,621 USD

1. place

Leasing Director

Leasing

Salary group 3

30,534 - 184,110 USD

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  • Salary for the position by region, education, experience, company size, age
  • Distribution of respondents into wage bands
  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Customer Support Specialist.

The total gross salary for the position Customer Support Specialist ranges between 9,221 USD and 27,914 USD per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Customer Support Specialist have a total gross salary of at least 2,466 USD per month.

10% of the highest-earning employees in this position have a total gross salary higher than 2,466 USD per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 1,299 USD per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Customer Support Specialist earns 1,921 USD per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Customer Support Specialist, we currently have less than 20 verified respondents collected.