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Salary data for country: Heard Island and McDonald Islands
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Information Technology

ICT-specialist

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Description of job position

  • Providing technical support and troubleshooting for hardware and software issues.
  • Implementing and maintaining IT infrastructure including networks, servers, and cloud services.
  • Assisting in the development and deployment of new IT solutions and systems.
  • Monitoring and optimizing system performance and security.
  • Collaborating with cross-functional teams to integrate technology into business processes.
  • Conducting regular system audits and assessments to ensure compliance with industry standards.
  • Training staff on new technologies and software applications.
  • Developing and maintaining documentation for IT processes and procedures.
  • Managing user accounts, permissions, and access controls.
  • Staying updated with the latest technology trends and advancements to recommend improvements.
  • Ensuring data backup and disaster recovery processes are in place and effective.
  • Responding to and resolving incidents within the IT service management framework.
  • Providing support for mobile devices and remote access solutions.
  • Assisting in budget preparation and resource allocation for IT projects.
  • Engaging with vendors and service providers to procure IT equipment and services.

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