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Salary data for country: Sri Lanka
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Customer Support

Helpdesk Operator

Gross salary in Sri Lanka is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
48K - 86K LKR
10% earn less lthan 48K LKR
10% earns more than 86K LKR
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Helpdesk Operator position in the Sri Lanka earn between 48,257 LKR and 85,898 LKR monthly gross.

10% of employees earn less than 48,257 LKR and 10% of people earn more than 85,898 LKR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

  • Connecting telephone calls.
  • Operating telephone and fax lines.
  • Providing information about the services of the company over the telephone.
  • Providing technical support and solving specific customer problems over the telephone or online.
  • Handling claims and special requirements from customers.
  • Keeping records on customer requirements and claims of provided services.

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Position Helpdesk Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

607. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

HR Assistant

Human Resources

Salary group 1

21,584 - 48,044 LKR

608. place

Social media specialist

Marketing, Advertising, PR

Salary group 2

34,433 - 104,224 LKR

607. place

Helpdesk Operator

Customer Support

Salary group 2

48,257 - 85,898 LKR

606. place

Printer

Journalism, Printing Arts & Media

Salary group 2

48,543 - 85,606 LKR

1. place

DevOps Engineer

Information Technology

Salary group 3

122,607 - 656,503 LKR

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  • Analysis of financial benefits
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