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Salary data for country: Malaysia
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Customer Support

Salary for position Customer Support Specialist in Malaysia

Gross salary in Malaysia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
875 - 1,667 USD
10% earn less lthan 875 USD
10% earns more than 1,667 USD
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer Support Specialist position in the Malaysia earn between 875 USD and 1,667 USD monthly gross.

10% of employees earn less than 875 USD and 10% of people earn more than 1,667 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Customer Support Specialist typically do

  • Communication with the client - via telephone, e-mail, chat (also in a foreign language)
  • Giving information
  • Analysing and solving the needs and problems of the client
  • Work with the internal system of the company

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Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.
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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

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Position Customer Support Specialist in the labour market

In the salary ranking,
the job position takes

482. place

Women representation in position

n/a

Average age of respondent by position

n/a

681. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

435 - 993 USD

483. place

Fire Officer

Security & Protection

Salary group 2

806 - 1,755 USD

482. place

Customer Support Specialist

Customer Support

Salary group 2

875 - 1,667 USD

481. place

Technical Staff

Technology, Development

Salary group 2

692 - 1,897 USD

1. place

Chief Executive Officer

Top Management

Salary group 3

1,789 - 8,673 USD

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  • Salary for the position by region, education, experience, company size, age
  • Distribution of respondents into wage bands
  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Customer Support Specialist.

The total gross salary for the position Customer Support Specialist ranges between 3,301 USD and 10,051 USD per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Customer Support Specialist have a total gross salary of at least 1,667 USD per month.

10% of the highest-earning employees in this position have a total gross salary higher than 1,667 USD per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 875 USD per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Customer Support Specialist earns 1,568 USD per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Customer Support Specialist, we currently have less than 20 verified respondents collected.