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Salary data for country: New Zealand
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Management

Salary for position Head of Customer Support in New Zealand

Gross salary in New Zealand is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
5,057 - 13,289 NZD
10% earn less lthan 5,057 NZD
10% earns more than 13,289 NZD

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the New Zealand earn between 5,057 NZD and 13,289 NZD monthly gross.

10% of employees earn less than 5,057 NZD and 10% of people earn more than 13,289 NZD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

What kind of work does Head of Customer Support typically do

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support in the labour market

In the salary ranking,
the job position takes

186. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

1,902 - 4,879 NZD

187. place

Laboratory Director

Top Management

Salary group 2

4,608 - 13,903 NZD

186. place

Head of Customer Support

Management

Salary group 2

5,057 - 13,289 NZD

185. place

Database Analyst

Information Technology

Salary group 2

5,829 - 12,398 NZD

1. place

Chief Executive Officer

Top Management

Salary group 3

11,866 - 35,632 NZD

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