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Information Technology

PC Technician

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Description of job position

  • Providing technical support and troubleshooting for PC hardware and software issues.
  • Installing, configuring, and maintaining computer systems and peripherals.
  • Assisting users with setup, installation, and usage of applications and operating systems.
  • Diagnosing and resolving technical issues related to computer networks and connectivity.
  • Performing regular maintenance and updates on computer systems.
  • Ensuring data backup and recovery procedures are in place and functioning effectively.
  • Collaborating with IT teams to implement new technologies and upgrades.
  • Documenting technical processes and user manuals for reference.
  • Training users on best practices for computer usage and security.
  • Maintaining inventory of IT equipment and supplies.
  • Responding to service requests in a timely manner to ensure minimal disruption to operations.
  • Monitoring system performance and recommending improvements as necessary.

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