Management

Head of Customer Support

Gross salary in Vietnam is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

42.9M - 168.2M VND

10% earn less lthan 42.9M VND

10% earns more than 168.2M VND

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the Vietnam earn between 42,942,396 VND and 168,226,224 VND annually gross.

10% of employees earn less than 42,942,396 VND and 10% of people earn more than 168,226,224 VND.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

198. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Nursery School Teacher Assistant

Education, Science & Research

23,955,960 - 51,562,392 VND

199. place

Car Wash Worker

Service Industries

74,729,112 - 125,205,240 VND

198. place

Head of Customer Support

Management

42,942,396 - 168,226,224 VND

197. place

Auditor

Economy, Finance, Accountancy

49,882,320 - 158,217,576 VND

1. place

Country Manager/Director

Top Management

66,996,108 - 665,879,964 VND

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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