Customer Support

Salary for position Customer service analyst in Albania

Gross salary in Albania is

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80% of people earn:

32K - 65K ALL

10% earn less lthan 32K ALL

10% earns more than 65K ALL

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer service analyst position in the Albania earn between 32,192 ALL and 65,427 ALL monthly gross.

10% of employees earn less than 32,192 ALL and 10% of people earn more than 65,427 ALL.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

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What kind of work does Customer service analyst typically do

Analyzing customer service data to identify trends, patterns, and areas for improvement.
Monitoring and evaluating customer interactions to ensure quality and adherence to service standards.
Collaborating with cross-functional teams to develop strategies that enhance customer satisfaction and loyalty.
Preparing detailed reports and presentations on customer feedback and service performance metrics.
Conducting root cause analysis for customer complaints and implementing corrective actions.
Assisting in the development and implementation of customer service policies and procedures.
Providing support and training to customer service representatives to improve service delivery.
Utilizing customer relationship management (CRM) tools to track interactions and gather insights.
Participating in customer service initiatives and projects aimed at improving overall service efficiency.
Staying updated on industry trends and best practices to recommend innovative solutions for customer engagement.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Customer service analyst in the labour market

In the salary ranking,
the job position takes

534. place

Women representation in position

n/a

Average age of respondent by position

n/a

817. place

Nursery School Teacher Assistant

Education, Science & Research

26,000 - 37,471 ALL

535. place

Seller of Bank Services, Loan Officer

Banking

33,223 - 63,981 ALL

534. place

Customer service analyst

Customer Support

32,192 - 65,427 ALL

533. place

Insurance administrator

Insurance

29,344 - 69,289 ALL

1. place

Chief Executive Officer

Top Management

62,997 - 488,435 ALL

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Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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