Customer Support

Call Operator

Gross salary in Austria is

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80% of people earn:

26K - 46K EUR

10% earn less lthan 26K EUR

10% earns more than 46K EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Operator position in the Austria earn between 26,172 EUR and 45,780 EUR annually gross.

10% of employees earn less than 26,172 EUR and 10% of people earn more than 45,780 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

633. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Nursery School Teacher Assistant

Education, Science & Research

14,400 - 34,332 EUR

634. place

Floor Layer, Paver

Construction & Real Estate

633. place

Call Operator

Customer Support

26,172 - 45,780 EUR

632. place

Maintenance Worker

Service Industries

24,312 - 48,204 EUR

1. place

IT Director

Top Management

60,084 - 231,024 EUR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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