Service Industries

Housekeeping Supervisor

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Description of job position

Issuing supplies and equipment to workers.
Inspecting work performed to ensure that it meets specifications and established standards.
Instructing staff in work policies and procedures.
Investigating complaints about service and equipment, and take corrective action.
Evaluating employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
Checking and maintaining equipment to ensure that it is in working order.
Performing or assisting with cleaning duties as necessary.
Inspecting and evaluating the physical condition of facilities to determine the type of work required.
Recommending upgrades that could improve service and increase operational efficiency.
Coordinating activities with other departments to ensure that services are provided in an efficient and timely manner.
Selecting the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
Planning and preparing employee work schedules.
Establishing and implementing operational standards and procedures for the departments supervised.
Supervising in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.