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Salary data for country: Italy
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Management

Salary for position Call Centre Manager in Italy

Gross salary in Italy is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
19K - 76K EUR
10% earn less lthan 19K EUR
10% earns more than 76K EUR
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Centre Manager position in the Italy earn between 18,732 EUR and 76,236 EUR annually gross.

10% of employees earn less than 18,732 EUR and 10% of people earn more than 76,236 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Call Centre Manager typically do

  • Responsibility for recruiting and selecting new employees.
  • Scheduling work shifts of supervisors and call centre operators.
  • Managing, coordinating, checking and motivating subordinate employees.
  • Setting up key performance indicators (KPIs) of the team.
  • Proposing changes of procedures, processes, etc.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Centre Manager in the labour market

In the salary ranking,
the job position takes

114. place

Women representation in position

n/a

Average age of respondent by position

n/a

703. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

9,600 - 21,288 EUR

115. place

Production Manager

Management

Salary group 2

19,608 - 74,580 EUR

114. place

Call Centre Manager

Management

Salary group 2

18,732 - 76,236 EUR

113. place

Customer Relationship Manager

Commerce

Salary group 2

22,200 - 71,232 EUR

1. place

Managing Director

Top Management

Salary group 3

46,416 - 334,344 EUR

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  • Salary for the position by region, education, experience, company size, age
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  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Call Centre Manager.

The total gross salary for the position Call Centre Manager ranges between 1,241 EUR and 11,578 EUR per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Call Centre Manager have a total gross salary of at least 6,353 EUR per month.

10% of the highest-earning employees in this position have a total gross salary higher than 6,353 EUR per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 1,561 EUR per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Call Centre Manager earns 4,104 EUR per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Call Centre Manager, we currently have less than 20 verified respondents collected.