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Salary data for country: Kenya
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Salary for position Technical Support Specialist in Kenya

Gross salary in Kenya is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
33K - 106K KES
10% earn less lthan 33K KES
10% earns more than 106K KES
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Technical Support Specialist position in the Kenya earn between 33,359 KES and 105,643 KES monthly gross.

10% of employees earn less than 33,359 KES and 10% of people earn more than 105,643 KES.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Technical Support Specialist typically do

  • Providing users with technical support in the area of hardware and/or software.
  • Identifying and solving problems.
  • Keeping necessary records, recording information on incidents and their solutions.
  • Keeping to deadlines and ensuring efficient solutions to incidents.
  • Participating in the implementation of projects.
  • Communication with customers.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Technical Support Specialist in the labour market

In the salary ranking,
the job position takes

403. place

Women representation in position

n/a

Average age of respondent by position

n/a

685. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

21,794 - 48,401 KES

404. place

Co-ordinator

Transport, Haulage, Logistics

Salary group 2

40,323 - 95,849 KES

403. place

Technical Support Specialist

Customer Support

Salary group 2

33,359 - 105,643 KES

402. place

Pizza Cook

Tourism, Gastronomy, Hotel Business

Salary group 2

47,510 - 86,828 KES

1. place

Country Manager/Director

Top Management

Salary group 3

76,485 - 639,939 KES

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What does a salary report contain?
  • Salary for the position by region, education, experience, company size, age
  • Distribution of respondents into wage bands
  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Technical Support Specialist.

The total gross salary for the position Technical Support Specialist ranges between 27,967 KES and 181,832 KES per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Technical Support Specialist have a total gross salary of at least 105,643 KES per month.

10% of the highest-earning employees in this position have a total gross salary higher than 105,643 KES per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 33,359 KES per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Technical Support Specialist earns 69,035 KES per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Technical Support Specialist, we currently have less than 20 verified respondents collected.