Salary data for country: Mauritius
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Customer Support

Customer service analyst

Gross salary in Mauritius is
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80% of people earn:
286K - 511K MUR
10% earn less lthan 286K MUR
10% earns more than 511K MUR

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer service analyst position in the Mauritius earn between 285,540 MUR and 511,176 MUR annually gross.

10% of employees earn less than 285,540 MUR and 10% of people earn more than 511,176 MUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

  • Analyzing customer service data to identify trends, patterns, and areas for improvement.
  • Monitoring and evaluating customer interactions to ensure quality and adherence to service standards.
  • Collaborating with cross-functional teams to develop strategies that enhance customer satisfaction and loyalty.
  • Preparing detailed reports and presentations on customer feedback and service performance metrics.
  • Conducting root cause analysis for customer complaints and implementing corrective actions.
  • Assisting in the development and implementation of customer service policies and procedures.
  • Providing support and training to customer service representatives to improve service delivery.
  • Utilizing customer relationship management (CRM) tools to track interactions and gather insights.
  • Participating in customer service initiatives and projects aimed at improving overall service efficiency.
  • Staying updated on industry trends and best practices to recommend innovative solutions for customer engagement.

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Position Customer service analyst - Customer Support in the labour market

In the salary ranking,
the job position takes

564. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

140,262 - 316,538 MUR

565. place

Curator

Arts & Culture

Salary group 2

564. place

Customer service analyst

Customer Support

Salary group 2

285,540 - 511,176 MUR

563. place

Electrician

Electrical & Power Engineering

Salary group 2

236,532 - 575,976 MUR

1. place

Chief Executive Officer

Top Management

Salary group 3

816,301 - 3,936,189 MUR

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