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Salary data for country: South Africa
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Customer Support

Salary for position Customer Support Specialist in South Africa

Gross salary in South Africa is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
964 - 1,805 USD
10% earn less lthan 964 USD
10% earns more than 1,805 USD
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer Support Specialist position in the South Africa earn between 964 USD and 1,805 USD monthly gross.

10% of employees earn less than 964 USD and 10% of people earn more than 1,805 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Customer Support Specialist typically do

  • Communication with the client - via telephone, e-mail, chat (also in a foreign language)
  • Giving information
  • Analysing and solving the needs and problems of the client
  • Work with the internal system of the company

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

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Position Customer Support Specialist in the labour market

In the salary ranking,
the job position takes

509. place

Women representation in position

n/a

Average age of respondent by position

n/a

701. place

Receptionist

Administration

Salary group 1

441 - 994 USD

510. place

Fire Officer

Security & Protection

Salary group 2

883 - 1,908 USD

509. place

Customer Support Specialist

Customer Support

Salary group 2

964 - 1,805 USD

508. place

Technical Staff

Technology, Development

Salary group 2

760 - 2,077 USD

1. place

IT Architect

Information Technology

Salary group 3

2,222 - 9,444 USD

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  • Salary for the position by region, education, experience, company size, age
  • Distribution of respondents into wage bands
  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Customer Support Specialist.

The total gross salary for the position Customer Support Specialist ranges between 14,357 USD and 42,575 USD per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Customer Support Specialist have a total gross salary of at least 1,805 USD per month.

10% of the highest-earning employees in this position have a total gross salary higher than 1,805 USD per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 964 USD per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Customer Support Specialist earns 1,462 USD per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Customer Support Specialist, we currently have less than 20 verified respondents collected.