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Salary data for country: Dominican Republic
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Salary for position Call Center Supervisor in Dominican Republic

Gross salary in Dominican Republic is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
161 - 526 USD
10% earn less lthan 161 USD
10% earns more than 526 USD
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Center Supervisor position in the Dominican Republic earn between 161 USD and 526 USD monthly gross.

10% of employees earn less than 161 USD and 10% of people earn more than 526 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Call Center Supervisor typically do

  • Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
  • Supervising and training call center agents to enhance their performance and customer service skills.
  • Monitoring call metrics and performance indicators to identify areas for improvement.
  • Handling escalated customer inquiries and resolving complex issues in a timely manner.
  • Developing and implementing policies and procedures to improve service quality and operational efficiency.
  • Conducting regular performance evaluations and providing constructive feedback to team members.
  • Ensuring compliance with company policies and industry regulations.
  • Collaborating with other departments to address customer needs and improve service offerings.
  • Preparing reports on call center performance, customer feedback, and team productivity.
  • Fostering a positive work environment that encourages teamwork and employee engagement.
  • Assisting in the recruitment and onboarding process of new call center staff.
  • Staying informed about industry trends and best practices to enhance service delivery.

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The most common career path of an employee

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Position Call Center Supervisor in the labour market

In the salary ranking,
the job position takes

317. place

Women representation in position

n/a

Average age of respondent by position

n/a

702. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

97 - 207 USD

318. place

Junior Statistician

Economy, Finance, Accountancy

Salary group 2

173 - 507 USD

317. place

Call Center Supervisor

Customer Support

Salary group 2

161 - 526 USD

316. place

Axeman

Water Management, Forestry, Environment

Salary group 2

201 - 472 USD

1. place

HR Manager

Management

Salary group 3

461 - 2,935 USD

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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Call Center Supervisor.

The total gross salary for the position Call Center Supervisor ranges between 134 USD and 913 USD per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Call Center Supervisor have a total gross salary of at least 526 USD per month.

10% of the highest-earning employees in this position have a total gross salary higher than 526 USD per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 161 USD per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Call Center Supervisor earns 344 USD per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Call Center Supervisor, we currently have less than 20 verified respondents collected.