Salary data for country: Swaziland
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Management

Head of Customer Support

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Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers
Salary range for related positions in category Management

Low salary

6,225 SZL

Average salary

12,608 SZL

High salary

24,187 SZL

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