Salaries for positions in the Top Management work area

The salary range of employees working in Zambia in Top Management typically ranges from 74,892 ZMK (low salaries) to 360,060 ZMK (highest average, actual salaries may be even higher)

This is the total annual salary including bonuses. Salaries can vary drastically among different job positions. If you are interested in the salary of a particular job, please choose it from the list.

Gross salary in category Top Management

Salaries may vary by position, the value given is indicative.

80% of people earn:

75K - 360K ZMK

10% earn less lthan 75K ZMK

10% earns more than 360K ZMK

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people in the Top Management category in the Zambia earn between 74,892 ZMK and 360,060 ZMK annually gross.

10% of employees earn less than 74,892 ZMK and 10% of people earn more than 360,060 ZMK.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

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List of positions in the Top Management category and their job descriptions

Job position

Description of job position

Salary range

Branch Director

Responsibility for the implementation of the branch business plan.
Setting the business strategy.
Taking care of key clients and maintaining good relationships with them.
Managing, coordinating, motivating and evaluating subordinate staff.
Managing business negotiations.
Preparation of regular reports and statistics.

50,796 - 244,932 ZMK

Call Centre Director

Oversee and manage the daily operations of the call centre, ensuring efficient and effective service delivery.
Develop and implement strategic plans to enhance customer service, operational efficiency, and overall performance of the call centre.
Lead, mentor, and develop a high-performing team of call centre managers and staff to achieve organizational goals and objectives.
Establish and monitor key performance indicators (KPIs) to assess the effectiveness and quality of call centre operations.
Collaborate with other departments to align call centre activities with broader company objectives and strategies.
Drive continuous improvement initiatives to optimize processes, technology, and customer interactions.
Manage budgetary planning and control to ensure cost-effectiveness and financial efficiency of the call centre operations.
Ensure compliance with industry regulations and company policies, maintaining high standards of customer service and data protection.
Analyze and report on call centre performance metrics, providing insights and recommendations to senior management.
Foster a positive and motivating work environment that encourages teamwork, innovation, and professional development.
Handle escalated customer issues and complaints, ensuring satisfactory resolution and customer satisfaction.

Chief Executive Officer

Responsibility for managing, directing, and acting on behalf of the company.
Responsibility for the ongoing implementation and achieving the defined financial plan.
Inspecting the process compliance in the company.
Designing the short-term and long-term strategy of the company.
Designing and approving new opportunities to gain profit.
Representing the company at important business meetings and negotiations.
Communicating with members of the senior management of the company and other departments.
Completing and sending regular reports to the parent company.

93,648 - 652,692 ZMK

Country Manager/Director

Responsibility for managing, directing, and acting on behalf of a foreign branch of the company (based on the authorisation of the parent company).
Responsibility for the ongoing implementation and achievement of the defined financial plan.
Inspecting the process compliance in the company.
Designing the short-term and long-term strategy of the company.
Designing and approving new opportunities to gain profit.
Representing the company at important business meetings and negotiations.
Communicating with members of senior management of the company and other departments.
Completing and sending regular reports to the parent company.

83,340 - 408,108 ZMK

Development Director

Overseeing the development and implementation of strategic initiatives to drive organizational growth.
Leading cross-functional teams to identify and capitalize on new business opportunities.
Establishing and nurturing relationships with key stakeholders, including partners, clients, and government entities.
Analyzing market trends and competitive landscape to inform strategic planning and decision-making.
Collaborating with senior management to align development goals with overall business objectives.
Managing budgets and resources effectively to ensure the successful execution of development projects.
Monitoring and evaluating project performance, providing regular updates to executive leadership.
Ensuring compliance with industry regulations and standards throughout the development process.
Fostering a culture of innovation and continuous improvement within the development team.
Representing the organization at industry events, conferences, and networking opportunities to promote brand visibility and growth.

Economic/Financial Manager

Responsibility for the smooth running of the economic department in the company.
Planning, managing, and monitoring all the financial activities in the company.
Managing, coordinating, motivating and assessing subordinate employees.
Drawing up a budget, forecasts, and a financial plan.
Managing and monitoring the cash flow of the company.
Communicating with commercial financial institutions, auditors, tax authorities, etc.
Completing reports and their presenting to the owners of the company.

76,080 - 360,204 ZMK

IT Director

Developing and implementing the internal IT strategy.
Checking compliance with the IT strategy.
Managing, coordinating, motivating and evaluating subordinate employees.
Analysing the needs of individual departments within the company.
Carrying out feasibility studies to determine the best possible use of the available technical resources.
Deciding on buying new and upgrading existing IT systems, hardware and software.

90,828 - 474,396 ZMK

Laboratory Director

Overseeing the implementation of analytical procedures to determine process parameters and the quality of finished products.
Organizing laboratory operations, ensuring the quality and reliability of results, and directly conducting analyses.
Maintaining the accuracy and functionality of measurement equipment and laboratory inventory.
Communicating and coordinating workflow with external service providers to ensure seamless laboratory operations.
Leading and mentoring laboratory staff, fostering a culture of continuous improvement and professional development.
Ensuring compliance with relevant regulatory standards and industry best practices.
Developing and managing laboratory budgets, resources, and timelines for various projects.
Collaborating with cross-functional teams to support research and development initiatives.
Evaluating and integrating new technologies and methodologies to enhance laboratory capabilities.
Reporting laboratory performance metrics to senior management and recommending strategic improvements.

40,488 - 194,364 ZMK

Logistics Director

Defining the logistics strategy of the company.
Negotiating terms and conditions with transport and forwarding companies to ensure the most efficient mode of transport of goods from the factory to the customer.
Optimising logistics costs associated with the purchase of raw materials in the country and abroad.
Ensuring the implementation and observance of legislation, internal regulations and standard procedures at the entrusted unit of the company.
Preparing contracts with suppliers.
Checking and assigning work to subordinates.
Complying with regulations relating to safety at work, fire prevention measures and work rules.

64,224 - 326,724 ZMK

Managing Director

Coordinating and managing all material, financial, and technical resources of the company.
Responsibility for the implementation of shareholder strategy.
Conducting meetings with key business partners and the negotiation of conditions for co-operation.
Drawing up the medium-term and long-term plans of the company.
Responsibility for the financial management of the company.
Ensuring the profitability of individual activities and the prosperity of the company.

70,500 - 399,408 ZMK

Marketing Director

Responsibility for the management of the marketing department in the company.
Managing, motivating, assessing and assigning tasks to subordinate employees.
Creating a marketing plan.
Drawing up a marketing budget for the following calendar year.
Creating a marketing strategy.
Managing market monitoring at the local, regional, national and international levels.
Designing marketing activities focused on the promotion of sales and the achievement of defined objectives.

69,804 - 326,784 ZMK

Medical Institution Manager

Taking responsibility for the economic results of the health-care facility.
Responsibility for the level of the provided health care.
Responsibility for implementing and conforming to legislative and inner regulations.
Giving and re-evaluating suggestions for the improvement of the economic results and for the achievement of a better quality of the provided health care.
Leading, motivating and evaluating subordinate employees.
Leading business negotiations.
Representing the health-care facility in the media.

55,617 - 264,042 ZMK

Operations Manager

Responsibility for the smooth running of the entrusted operation within the company.
Responsibility for the bottom line of the operation.
Managing, coordinating, motivating, and assessing subordinate employees.
Monitoring the levels and placement of stocks.
Monitoring adherence to defined deadlines.
Communicating with customers and members of other departments.
Obtaining feedback from customers and forwarding this information to the affected departments of the company.

44,662 - 341,850 ZMK

Personnel Manager

Decision-making on strategic planning in the area of human resources management.
Ensuring the effectiveness of management of the entrusted department.
Approving employment principles and labour relations.
Approving the methodology for recruiting, training and remuneration of employees, motivating programmes, evaluation system, training system and career development of employees.
Managing, coordinating and reviewing the work results of the entrusted unit.
Managing and checking safety and hygiene at work.
Cooperating with other units of the company.

54,444 - 238,260 ZMK

Plant manager

Ensure the efficient and effective production of goods or services within the plant, meeting quality and quantity targets.
Promote and enforce safety protocols and regulations to maintain a safe working environment for all plant employees.
Implement quality control processes to ensure that products or services meet established standards and customer expectations.
Manage inventory levels to ensure that raw materials, components, and finished goods are maintained at optimal levels to meet production demands without excess waste.
Monitor and control operational costs to maximize profitability while maintaining product quality and safety.
Recruit, train, and supervise plant staff, fostering a productive and motivated workforce. Address employee concerns and performance issues.
Oversee equipment maintenance schedules to minimize downtime and ensure equipment reliability.
Develop and execute production plans to meet customer demand and delivery schedules efficiently.
Prepare and manage budgets for the plant, tracking expenses and revenues to ensure financial goals are met.
Ensure the plant complies with environmental regulations and sustainability goals, implementing practices that minimize environmental impact.

82,188 - 400,932 ZMK

Production Director

Responsibility for managing and optimising the manufacturing process.
Analysing manufacturing processes with the aim to optimise performance, quality, and improve occupational safety.
Creating and implementing new manufacturing processes.
Preparing weekly and monthly production plans depending on order volumes.
Managing, coordinating, motivating, and assessing subordinate employees.
Monitoring efficiency, economy, and quality of production.
Responsibility for adherence to quality control systems and safety regulations.
Co-operation with other departments in the company.

64,176 - 295,320 ZMK

Publishing House Director

Approving the publication of commercially interesting books, their titles, cover designs, and technical specifications at the regular meetings of the publisher’s editorial board.
Leading meetings of the editorial board.
Reviewing the work of subordinates.
Negotiating contractual terms and signing contracts with authors, illustrators, copyright holders, printers, etc.
Ensuring the allocation of ISBN numbers to published books.
Responsibility for the distribution of published books to distributors, bookstores, and online stores.
Attending book fairs, book launches, signings, etc.

69,228 - 327,072 ZMK

Quality Control/ISO Manager

Ensuring the functionality and continuous improvement of the organisation’s quality system.
Responsibility for the implementation of policies, goals, and objectives of quality.
Responsibility for the planning, organisation, and conducting of internal audits at the organisation’s departments, checking the effectiveness of corrective and preventive actions, and the functionality and updating of the managed documentation system.
Updating the quality manual.
Planning internal trainings and educating the staff.

53,100 - 238,896 ZMK

Regional Manager

Overseeing the operations and performance of multiple branches within a designated region.
Developing and implementing strategic plans to achieve sales targets and enhance market presence.
Leading and mentoring regional sales teams to drive performance and foster professional development.
Analyzing market trends and competitor activities to identify opportunities for growth.
Establishing and maintaining strong relationships with key clients and stakeholders.
Collaborating with cross-functional teams to ensure alignment on business objectives and initiatives.
Monitoring and reporting on regional performance metrics and KPIs to senior management.
Ensuring compliance with company policies, procedures, and regulatory requirements.
Conducting regular market visits to assess branch performance and customer satisfaction.
Managing budgets and resource allocation effectively to optimize operational efficiency.

49,116 - 217,824 ZMK

Sales Director

Organising the work of the sales team.
Visiting strategic customers, conducting business negotiations.
Strategic planning of costs and revenues (creation, analysis, prediction).
Management of receivables and inventory.
Upgrading and improving the company processes.

68,256 - 356,880 ZMK

School Principal

Responsibility for the educational and professional quality of work at school.
Managing and inspecting the work of all school staff in accordance with the working regulations.
Assessing the work of all school staff.
Responsibility for the further education of employees.
Influencing out-of-class, extra-curricular, and extra-work activities of the school.
Responsibility for adequate personnel and material conditions for work at school.
Helping school employees to address their social and legal problems.
Calling, managing, and leading teaching staff meetings and formulating the obtained conclusions.
Drawing up relevant work plans and internal school regulations.
Submitting the required statistic data and oral or written reporting to superior authorities.
Paying attention to the purposeful use of financial means of the school.
Managing and monitoring educational activities at school and responsibility for the results of the educational work of the school.
Determining the principles of the internal regulations of the school.

41,304 - 203,256 ZMK

Security Service Director

Responsibility for the smooth operation of private security services.
Finding and acquiring clients and maintaining good relationships with them.
Communicating with clients in order to determine their individual needs.
Identifying, analysing and assessing the potential safety risks and threats related to the protection of persons and property.
Specifying, designing and implementing complex solutions regarding the security and legal protection of persons and property.
Managing, coordinating, motivating and evaluating subordinate staff.
Designing the organisational structure within the private security services.
Monitoring new trends in the protection of persons and property, and their implementation.

Technical Director

Responsibility for the smooth running of the technical department in the company.
Managing, coordinating, motivating and evaluating subordinate staff.
Monitoring trends and launching new technologies into production.
Drawing up a budget and monitoring its use.
Cooperating in calling for tenders for the supply of materials, goods and services.
Conducting business negotiations in order to achieve the lowest possible price of materials, goods and services.
Selecting suitable suppliers and their evaluation.

75,852 - 330,168 ZMK

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